ASIT Update!

We've been super busy here at ASIT Group and figured we would give you a bit of an update as to what is going on!

We've released a few new websites for some clients which are listed on our portfolio page but we'll show you now as well.

http://www.pathiapainmanagement.com.au/

http://www.formatc.com.au/

http://haven-mnc.com/

That last one is fairly important. It's a new group in Coffs Harbour and the Mid North Coast trying to unite all nerds, geeks and enthusiasts. ASIT Group have been doing all of their design work including flyers, website and business cards. There's an event that Haven is hosting at the Coffs Harbour Level Up! It's going to have games and cosplay competitions
Racing Club on the 23rd of May called
and Quidditch and Zombies and everything so make sure you get down there! ASIT Group will be floating around as well.


What else has been going on? Oh yeah, we launched a more automated service for our hosting accounts. So instead of going back and forth between us with emails and account settings, it's just one form now! Of course we'll email you every month with the bill! If you're interested in a hosting account just head on over to this page and choose a package.

We're also very close to finishing off a new service about to launch so stay tuned for that! It's pretty exciting and will hopefully lead into a bigger and better version of itself pretty soon.

Till next time.
Alec

Deciphering the clients’ needs

This is probably the most difficult thing to do when starting a new project. Everyone has a different way of expressing things and sometimes it can be a bit difficult to understand exactly what it is the client wants.

Sometimes the client has images, drawings, plans, layouts and everything planned exactly how they want. It’s rare, but it does happen. When it does the whole project goes amazingly smoothly and everything falls into place very quickly.

The next level is when the client has a specific idea in mind but no actual plans written or drawn out. This is still extremely useful and helpful and we at ASIT Group have found it most beneficial to quickly draw up a few different possibilities based on what we understood from the client and ask them which one is closest or for them to mix and match the possibilities. Eventually the client does get what they want but it may take a little bit longer.

The final level is when a client has nothing. Literally nothing to give you. They might be able to give you a word, like ‘inspiring’ and that’s all. It then becomes extremely difficult to understand what the client wants their product to look, act and feel. It becomes necessary to approach the project more like an artist than an engineer and the whole process becomes very iterative.

The final issue to consider is how much input you should have. The client may have a very specific image in their mind but, it might be bad. It might be really bad. So bad that the internet should never see it. What can you do? You can advise the client not to proceed with that idea, you can present other possibilities to them but if they are stuck on their train of thought then they will want their idea to be produced, no matter how hideous. The best you can do is offer the alternatives but in the end you will develop the product and the client will be happy and that’s all that matters.